FAQ's

1) How many days does it take to ship a product?

 5 – 10 Working days

2) Do you ship items globally?

Yes, we ship worldwide.

3) What are the Shipping Charges?

We offer free shipping worldwide

4) Do I have to pay the Custom Duty Charges?

No, all prices are inclusive of Duties & Taxes.

5) Is there an Express Delivery?

All items are shipped via express delivery.

6) Do you offer Customization?

All customizations are subject to Minimum Order Value. Please contact us at customercare@dhruvkapoor.com.

7) Is there a Return/Exchange or Refund for a Product?

a) Items should be returned unused within 48 hours of receiving it and with all tags still attached. Returns that are damaged or soiled may not be accepted and may be sent back to the customer.

b) In an order has more than five products then it will be considered as a bulk order. Return/Refund will not be possible.

Refund

We shall not be able to process any refund if the order/orders are processed. Store credit will be provided against the cancellation of an order.